Scenarios & Branching
Healthcare practitioner training
Nurses-in-training must diagnose and treat patients. Employs intrinsic and delayed feedback, enabling students to learn from their mistakes.
Make the Sale
Sales and product training
This example teaches sales representative how to profile potential customers. By asking potential customers good questions, representatives are able to match a potential customer to a standard customer profile and thus use needs-based sales techniques.
You need to run to a surprise birthday party for a colleague, but first secure your desk so that no sensitive information is at risk. Multi-step tasks mimic real-life decision making, and a timer adds a gaming element to increase engagement.
Customer Service Scenario
Micro learning branching conversation
This micro learning example allows you to choose what to say to a customer to deal with a difficult support situation. Each choice will lead you down a different path to a conclusion. A summary table at the end provides coaching for the choices you make.
Customer Service Video
Watch a video of store associates assisting a customer. Identify and describe behaviors that should be improved, then compare your responses to an expert's.
Chemical Safety and Hazard Communication
SB Studio for Barton Health
Employees learn how to handle chemical spills through realistic situations. Activities include realistic contexts, multi-step tasks, and feedback that learners encounter in their jobs to support real performance.
IT Certification Training
Scenario based questions
Apply various IT skills in six realistic scenarios. Each scenario requires multiple decisions using combinations of drag-and-drops, fill-in-the-blanks, radio buttons, checkboxes, and dropdown menus.
SB Studio for a US Government Agency
Policies and procedures training
Learners must apply procurement law policies in various scenarios. Activities include realistic contexts, multi-step tasks, embedded coaching and links to the procurement law knowledge base that learners use in their jobs.
Risk Assessment and Mitigation
Active Mind Solutions
Compliance and safety training
Learners must demonstrate that they are able to discern which situations pose risks, identify who is at risk, and decide the best course of action to address the risk.
Health Care Fraud Detection
Health care fraud compliance training
Work as an apprentice under a senior detective to learn about health care fraud. Gather information by completing activities and accessing various resources to prepare for the interrogation (assessment).
Good Record Keeping Practices
Active Mind Solutions
Record management compliance training
This elearning piece teaches good record keeping practices using authentic documents and scenarios. It requires learners to make meaningful decisions and provides delayed feedback.
Diabetes Case Challenge
Veterinary Information Network, Inc.
Clinical healthcare case assessment
Using actual clinical data presented in a case format, learners must diagnose and then select appropriate treatment options.
Choosing an Output Indicator for a Six Sigma Project
Process management training
This elearning transforms a complex and dry subject into a meaningful learning experience by helping learners practice and learn from their mistakes within realistic scenarios.