Scenarios & Branching
Healthcare practitioner training
Nurses-in-training must diagnose and treat patients. Employs intrinsic and delayed feedback, enabling students to learn from their mistakes.
Make the Sale
Sales and product training
This example teaches sales representative how to profile potential customers. By asking potential customers good questions, representatives are able to match a potential customer to a standard customer profile and thus use needs-based sales techniques.
You need to run to a surprise birthday party for a colleague, but first secure your desk so that no sensitive information is at risk. Multi-step tasks mimic real-life decision making, and a timer adds a gaming element to increase engagement.
Customer Service Scenario
Micro learning branching conversation
This micro learning example allows you to choose what to say to a customer to deal with a difficult support situation. Each choice will lead you down a different path to a conclusion. A summary table at the end provides coaching for the choices you make.
Ace the Interview
Scenario with social elements
In the physical world, people discuss topics and learn from each other. What if you could bring some of that dynamic into elearning, even if people are taking it at different times? This example demonstrates how responses from other learners can be used to make elearning more engaging and impactful.
Customer Service Video
Watch a video of store associates assisting a customer. Identify and describe behaviors that should be improved, then compare your responses to an expert's.
Chemical Safety and Hazard Communication
Plum eLearning for Barton Health
Compliance and safety training
Employees learn how to handle chemical spills through realistic situations. Activities include realistic contexts, multi-step tasks, and feedback that learners encounter in their jobs to support real performance.
IT Certification Training
Scenario based questions
Apply various IT skills in six realistic scenarios. Each scenario requires multiple decisions using combinations of drag-and-drops, fill-in-the-blanks, radio buttons, checkboxes, and dropdown menus.
Plum eLearning for a US Government Agency
Policies and procedures training
Learners must apply procurement law policies in various scenarios. Activities include realistic contexts, multi-step tasks, embedded coaching and links to the procurement law knowledge base that learners use in their jobs.
Good Record Keeping Practices
Active Mind Solutions
Record management compliance training
This elearning piece teaches good record keeping practices using authentic documents and scenarios. It requires learners to make meaningful decisions and provides delayed feedback.
Diabetes Case Challenge
Veterinary Information Network, Inc.
Clinical healthcare case assessment
Using actual clinical data presented in a case format, learners must diagnose and then select appropriate treatment options.
Choosing an Output Indicator for a Six Sigma Project
Process management training
This elearning transforms a complex and dry subject into a meaningful learning experience by helping learners practice and learn from their mistakes within realistic scenarios.