Creating a team-based elearning game

elearning game scene

There’s a good deal of buzz about using games and gamification to make elearning more fun and engaging. But how do you design an elearning game that goes beyond fact-based recall to have a deeper impact on your organization? Let’s take a look at an elearning game that SmartBuilder’s sister company, Plum eLearning, developed for … [Continue Reading]

Bingo game

Christmas 2020 Bingo board

Christmas update! Here is a Christmas version of the Online Meeting Bingo game to play with your family and friends! Download the source file here, and open it in SmartBuilder to customize the text and graphics. To change the text, scroll down below the page and you’ll see a text object labelled “options text”. You … [Continue Reading]

Interactive video example

elearning with interactive video

There’s a new elearning example on our website using a funny interactive video. It shows a customer looking for help in a hardware store and the learners’ task is to identify where service is lacking. At the end, the learner compares his/her responses with the expert responses. Branching scenario vs. interactive video A common learning-by-doing … [Continue Reading]

Learner-to-learner collaboration with xAPI

Quiz leaderboard using xAPI created with SmartBuilder

Have you ever wanted to allow your learners to collaborate or compete within a lesson? Well, thanks to the magic of xAPI and the power of SmartBuilder, now they can. I’ll share an example in a moment, but first, some quick background. I just completed the xAPI Cohort, “a free, vendor-neutral, 12-week learning-by-doing project-based team … [Continue Reading]

4-Real-world elearning challenge: Improve call center customer satisfaction

customer service elearning prototype

PART 4 of 4: Create Learning Activities That Work Recap Here’s a quick recap of the first three parts of this ‘Challenge’ blog series: 1. THE CHALLENGE: The company has received low grades from their clients for responsiveness to callers whose calls should be escalated. Call center reps aren’t escalating calls to supervisors at the … [Continue Reading]