Privacy Policy

Last modified: January 10, 2014


We take your privacy very seriously at SmartBuilder and strive to keep your personal information confidential. Please read the following terms which provide more information about our privacy policy.

SmartBuilder Privacy Statement

SmartBuilder has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the SmartBuilder web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information

We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service.

SmartBuilder uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@smartbuilder.com. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing support@smartbuilder.com at the time it is distributed, or at the time any customer registers for the Service.

Except as we explicitly state at the time we request information, or as provided for in the SmartBuilder Master Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by SmartBuilder for marketing or promotional purposes. SmartBuilder uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Customers of the Service will be using the Site to host data and content ("Data"). SmartBuilder will not share, distribute, print, or reference any such Data except as provided in the SmartBuilder Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

SmartBuilder may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies

Our Site uses cookies to store user preferences. However, cookies are not required to use the Site; customers that disable cookies in their browsers may still use the Site.

“Do Not Track” Signals

SmartBuilder does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

Third-Party Sites

The Site contains links to other web sites. SmartBuilder is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these other web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. SmartBuilder also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, SmartBuilder provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

Opt-Out Policy

SmartBuilder offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to support@smartbuilder.com.

Correcting & Updating Your Information

To update registration, user profile or billing information please email support@smartbuilder.com or call 760-635-5700. To discontinue the Service and to have data returned, email support@smartbuilder.com or call 760-635-5700. SmartBuilder will respond to your correction or update request within at most 10 days from the date of your request.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to SmartBuilder's Security Administrator by e-mailing such questions to info@smartbuilder.com or by regular mail addressed to SmartBuilder, Attn: Security Administrator, 523 Encinitas Blvd, Ste 202, Encinitas, CA 92024.