Privacy Policy

Last modified: April 27, 2017

SmartBuilder Privacy Statement

SmartBuilder has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the SmartBuilder web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect. If you would like to express any concern you have about our use of your information, simply contact us by email at or by phone at 1-800-690-4259.

Collected Information

If you're just visiting our website, we collect the same basic information that most websites collect. We use common Internet technologies, such as cookies and web server logs. We collect this information from everybody, whether they have an account or not. These cookies allow us to create a more personalized experience for you while visiting our website and using our products. However, cookies are not required to use the Site; customers that disable cookies in their browsers may still use the Site.

The information we collect about all visitors to our website includes the visitor’s browser type, referring site, additional websites requested, and the date and time of each visitor request. In order to provide you with access to SmartBuilder's products and/or hosted services (“Services”), we require that you provide certain personal information such as your name, email address, organization and phone number, and require you to create a password.

If you choose to purchase products or services through the SmartBuilder website, we will also need to collect a billing address, credit card number and expiration date if you want to use a credit card for payment purposes.

Use of Personal Information

Personal information we collect through the Site may be used for a number of purposes which include: (a) authenticate your identity when you register and each time you sign in; (b) notify you when subscriptions are due to expire, (c) to pre-populate forms; and (d) otherwise as required by law.

Personal information we collect through the Site - for example, your name, mailing address, and email address - may also be used by us to notify you about product updates such as enhancements and bug fixes, and other content we believe you might find of interest.

If you no longer want to receive our marketing or product update mailings, you can remove your email address from our mailing list by clicking on the automatic "unsubscribe" link in our mailings, or by emailing us at

Sharing of Information

Except as we explicitly state at the time we request information, we do not share, sell, rent, or trade personal information with third parties for their commercial purposes. We may share personal information with a limited number of third-party vendors who process it on our behalf to provide or improve our services, and who have agreed to privacy restrictions similar to our own privacy policy Statement. Our vendors perform services such as payment processing, network data transmission, and other services. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Services. This billing information is not used by SmartBuilder for marketing or promotional purposes. SmartBuilder uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

SmartBuilder gives you the option to upload content to a site hosted by SmartBuilder for the purposes of sharing content with reviewers, learners or other audiences of your choosing. You may share this content with or without password protection. The choice to share files publicly or with password protection is entirely yours.


We maintain administrative, technical, and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of personal information you provide to SmartBuilder. We control employee and contractor access to encrypted materials, and we also employ secure transmission protocols in sending you emails and other electronic communications.

Third-Party Sites

The Site contains links to other web sites. SmartBuilder is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these other web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Correcting & Updating Your Information

To update registration, user profile or billing information you can login to the SmartBuilder Account Management site and use the “My Account” or “My Company” features. You can also email or call 1(800)-690-4259.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to SmartBuilder's Security Administrator by e-mailing such questions to or by regular mail addressed to SmartBuilder, Attn: Security Administrator, 523 Encinitas Blvd., Ste 202, Encinitas, CA 92024.